Terms of Business

These terms of business apply to those who book driving lessons with Care Motoring, thereby entering into a contract with the driving school to receive driving tuition.  The following terms and conditions in no way affect your statutory rights:

• Driving lesson costs are regularly under review but all costs will be made clear to the client at the time of booking.  Notification of price increases affecting current clients will be given at least one month in advance.
• Lessons may be booked and paid for on a weekly basis but will be charged at a higher rate since no lesson cancellation charge will be made.
• Lessons bought in a block of 5 or more hours will attract a significant discount but lessons cancelled with less than 24 hours notice will have 1 hour deducted from these hours.  If you need to cancel a lesson on the last minute, but are able to accept a lesson in the same week on a different day, then this cancellation charge will not be applied.  For example, you have a lesson booked every week on a Tuesday but you wake up ill one Tuesday.  On contacting your instructor you find you can rebook this lesson on Friday so no cancellation charge will be made.
• Clients will be picked up and dropped off at a mutually convenient place, usually the client's work, school or home.
• The instructor will endeavour to be punctual but reserves the right to arrive up to 15 minutes late due to traffic conditions or possible over-running with a previous client.  To assist in notifying you of delays, you will need to supply a suitable contact phone number, preferably a mobile, which you will need to have with you and switched on prior to your lesson.  You will not be charged for any time lost through such delays.
• If you are delayed for any reason then you will need to notify your instructor as soon as possible; a charge may be made depending on the circumstances.
• Lessons may be moved by the instructor only with the prior consent of the client affected but driving tests and associated pre-test lessons will always be given priority.
• Instructor vehicles will be regularly maintained and kept clean and tidy; your instructor will be professional in all dealings with you and will be of a smart appearance.
• Your instructor will be a fully qualified DSA Approved Driving Instructor who is committed to continued professional development in order to ensure you receive the best tuition from us.
• Your instructor is Criminal Records Bureau (CRB) checked.
• If you have any complaint regarding the service you receive from us please put this in writing as soon as possible so that we may rectify the situation at the earliest opportunity.

If you need any further clarification on any of these terms of business then please contact us.

Please do not book lessons if you are not satisfied with these terms of business.